1 Conflict management requires problem-solving. Which of the following is often referred to as a problem-solving technique and used extensively in conflict resolution?
A Confrontation
B Compromise
C Smoothing
D Forcing 来源：www.examda.com
E Withdrawal
ans:A
2 Formal authority is often referred to as legitimate power. Which two other forms of power are also considered to be legitimate power?
A Reward and penalty
B Reward and referent
C Referent and expert
D Expert and reward
E Penalty and referent
ans:A
3 In the past, most project managers have come from _____ fields without proper _____ training or education in skills
A Technical; accounting/finance
B Technical; management
C Technical; psychological
D Marketing; technology-oriented
E Business; manufacturing know-how
ans:B
4 Project managers need exceptionally good communication and negotiation skills primarily because:
A They may be leading a team over which they have no direct control
B Procurement activities mandate this
C They are expected to be technical experts 来源：www.examda.com
D They must provide executive/customer/sponsor briefings
E All of the above
ans:A
5 The major difference between project and line management is that the project manager may not have any control over which basic management function?
A Decision-making
B Staffing
C Rewarding
D Tracking/monitoring
E Reviewing
ans:B
6 A good team leader must be concerned not only with _____ but also with _____ .
A Long term goals; short term goals
B Organizational goals; personal goals
C Legitimate power; referent power
D Group efficiency; power and authority
E Tasks to be accomplished; needs of the team members
ans:E
7 In small companies, project managers and line managers are:
A Never the same person
B Always the same person
C Sometimes the same person
D Always in disagreement with each other
E Forced to act as their own sponsors
ans:C
8 A project manager who allows the team to make the majority of the decisions is demonstrating a(n) ____ leadership style.
A Laissez-faire
B Boss-centered
C Subordinate centered
D Autocratic
E Demographic
ans:C
9 R & D project managers in high-tech companies most often motivate using _____ power.
A Expert
B Reward
C Referent
D Identification 来源：考试大
E None of the above
ans:A
10 Charisma would be an example of _____ power.
A Legitimate
B Reward
C Coercive
D Expert
E Referent
ans:E
11 Which of the following types of power comes through the organizational hierarchy
A Coercive
B Reward
C Referent
D Legitimate
E Expert
ans:D
12 An example of coercive power would be:
A Demotion
B Reduction in wages
C Disciplinary layoff
D Reprimand
E All of the above
ans:E

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