13 A team may not be fully functional until each member
A seeks consensus in decision making
B feels personal acceptance
C depends on the team leader for direction
D A and B.
E All of the above.
ans:D
14 When all members must unanimously agree before a decision is reached
A all members become committed
B decisions are reached slowly
C integrity is developed
D future decision making ability is enhanced
E All of the above.
ans:E
15 Obtaining team commitment depends on:
A clear and interesting job assignments
B consensus on project goals
C involvement in developing task objectives
D All of the above.
E B and C
ans:E
16 When a majority of team members must agree before a decision is reached _____.
A some team members may become alienated
B future group effectiveness may become damaged.
C the PM may lose credibility
D the project manager will most likely have to utilize a conflict resolution technique
E All of the above. 来源：www.examda.com
ans:E
17 Traits of a participative manager include:
A being accessible
B being an effective delegator
C holding social gatherings
D All of the above.
E A and C
ans:D
18 The Project Manager has the responsibility of knowing what kind of message to send because his _____ may avoid communications barriers.
A business interfaces
B output
C technical experience
D priorities
E training methods
ans:B
19 Which of the following is NOT a characteristic of message filtering?
A semantics
B media
C ethics
D organizational status
E reputation
ans:C
20 A common mistake in communications is to _____ of the receiver.
A overestimate the knowledge
B underestimate the knowledge www.Ｅxamda.CoM
C underestimate the intelligence
D overestimate the intelligence
E None of the above.
ans:A

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