1 The LEAST effective form of communication for complex situations is:
A verbal - face to face
B written
C formal
D informal
E A and C
ans:E
2 Communication plays a major role in:
A Planning
B Organizing
C Controlling
D Directing
E All of the above
ans:E
3 For effective communication, the message should be oriented to the _____.
A Initiator 来源：www.examda.com
B Receiver
C Media
D Management style
E Corporate culture
ans:B
4 Input into the Communications Management Plan includes the following information from the stakeholder analysis:
A Information needs
B Information content
C Frequency of distribution
D Method of distribution
E All of the above
ans:E
5 The following individuals are responsible for determining the content of the Communications Management Plan.
A Project Sponsor
B Task Manager(s)
C Director of Communications
D Project Manager
ans:D
6 The Communications Management Plan should contain the following:
A Communications policy
B Communications media
C Reporting channels
D Selection of appropriate media to meet specific needs
E All of the above
ans:E
7 An effective Project Manager does not share project _____ with the team members.
A Vision
B responsibility
C solution to problems
D accountability
E status
ans:D
8 Using "I" or "My' instead of "most people" or "our group" ______ message credibility.
A decreases
B increases
C has no effect on 来源：考试大
D distorts
E A and B
ans:B
9 The role of the _____ can be invaluable in problem solving.
A recognition seeker
B devils advocate
C dominator
D topic jumper
E A or C
ans:B
10 One of the most common pitfalls in effective communication is:
A not selecting the correct medium
B nor considering the position of the receiver
C assuming that because a message is sent, it has been received
D All of the above.
E A and B
ans:C
11 The most effective team motivator is:
A the visibility of the team's contribution
B the satisfaction of meeting a challenge
C understanding the importance of the project
D the individual's professional challenge
E All of the above.
ans:A
12 Clearly defined group goals are important because they _____.
A motivate team behavior
B cause inner tension within team members until they are met
C encourage member interaction
D All of the above.
E A and C
ans:D

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