8. Sally, the project manager, was working with two of her team members to resolve a conflict. Although one party. Bill, had withdrawn. And the other, Kathleen, was attempting to compromise, the resolution was slow in coming. Due to the negative impact a non-resolution would have on a critical milestone which was quickly approaching. Sally brought the two together to confront the issue. Neither would work with Sally to resolve the issue. Sally finally listened to both sides and made a decision. Which favored Bill’s position more than Kathleen’s position. What forms of conflict resolution did Sally finally use to resolve the problem?
Compromising
Confronting
Forcing
Smoothing
Both b and c

Sally是项目经理和两个组员解决一个冲突. 其中一方， Bill已经退出. 另一个，Kathleen试图采取折衷的办法，问题解决得很慢. 由于问题得不到解决， 为快要达到的一个里程碑造成了很大的负面影响. Sally召集两人正视问题， 但是， 两个人都不配合他解决问题. Sally最终听取了两方面的意见后作出决定. Bill的形势优于Kathleen. Sally最终采取那种方式解决问题?
折衷
冲突
强迫
缓和
b 和c
9. Roger was working as a project manager in a strong functional organization. In order to operate most effectively with upper management and the functional managers. Roger will have to rely on the following types of power:
Expert
Referent
Penalty
Reward

Roger 在一个强大的功能性组织中担任项目经理. 为与上层管理和职能经理有效的合作， 他不得不依赖于下列那一类权利：
专家
指示
处罚
奖励

10. To successfully manager a project manager must play both a manager and leadership role. In the manager role the PM will do all but which of the following.
Develop procedures
Align people
Produce results for stakeholders
Focus on the organization and its structure
Both b and d

为实现成功的管理， 项目经理必须充当经理和领导的角色. 在经理的角色中， 项目经理不做以下哪个?
制定程序
组织人员
为股东负责
注重组织和结构
b 和d都对

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