1.Finally，the exporter agreed to accept___responsibility for the incident and promised to replace all the wrongly delivered goods.
A.full
B.1ittle
C.some
D.no
2.Once you receive our letter of complaint，we hope you can give___attention to the CaSe.
A.prompt
B.quick
C.time
D.immediately
3.The machines were badly rusted.Therefore they can’t be___into regular service
A.put
B.placed
C.seated
D.thrown
4.What are we going to do？ I am ___your suggestion.
A.in
B.at
C.bv
D.on
5.It is obvious that the damage was caused___rough handling.
A.as
B.by
C.of
D.for
6. The quality contr0l department exerdses strict control___the quality of the plroducts.
A.to
B. over
C.on
D.in
7.0ur goods have been weighed carefully before shipment.And we have___that full weight was delivered.
A.certificate
B.document
C.evidence
D.qualification
8.We regret that the___you have sustained，but trust this accident will not influence you unfavorably in future orders.
A.conveniently
B.inconvenient
C.convenience
D.inconvenience
9.One of our clients complains___the outdated pattern of the embroidered tablecloth.
A.about
B.for
C.that
D.against
10.We___cancel the order and lodge a claim against you for 2，000 dollars as a result of your non___delivery of our order·
A.compel to
B.are compel to
C.are compelled to
D.have compelled to
二、翻译下列句子
1.合同中规定索赔要在货物到达目的地之后立即提出。
2.我希望这件不愉快的事情不会影响我们今后的交易。
3.货到后我们立即进行了检验，发现短重400公斤。
4.卖方愿意对此事承担全部责任。
5.客户急需这批货，我们应尽快解决索赔事件。
6.我们认为短重应该由供应商负责。
7.我们提出索赔500美元，并附寄检验报告一份。
8.你方显然发错了货，这种错误给我们带来了不便。
9.在包装时我们还邀请了数位证人在场。
10.不可抗力是免赔的，而行为能力只能通过协商解决。
三、翻译下列短文
After tracing our records，we find that we shipped to you the wrong materials。We are very sorry for this carelessness on our part.To settle the problem，we would like either to replace them as soon as possible or to give you a special allowance of 30%of the invoice amount.
We apologize once more for any inconvenience we caused.When you have decided which of the above two adjustments is preferable，please inform US as soon as possible.
1.合同中规定索赔要在货物到达目的地之后立即提出。
2.我希望这件不愉快的事情不会影响我们今后的交易。
3.货到后我们立即进行了检验，发现短重400公斤。
4.卖方愿意对此事承担全部责任。
5.客户急需这批货，我们应尽快解决索赔事件。
6.我们认为短重应该由供应商负责。
7.我们提出索赔500美元，并附寄检验报告一份。
8.你方显然发错了货，这种错误给我们带来了不便。
9.在包装时我们还邀请了数位证人在场。
10.不可抗力是免赔的，而行为能力只能通过协商解决。
三、翻译下列短文
After tracing our records，we find that we shipped to you the wrong materials。We are very sorry for this carelessness on our part.To settle the problem，we would like either to replace them as soon as possible or to give you a special allowance of 30%of the invoice amount.
We apologize once more for any inconvenience we caused.When you have decided which of the above two adjustments is preferable，please inform US as soon as possible.
