13 The major reason why a project manager would use written instead of oral communication is:
A documentation
B feedback
C cost
D barrier elimination
来源:www.examda.comE All of the above.
ans:A
14 Communication in both project and non-project-driven organizations should occur in directions.
A one
B two
C three
D four
E five
ans:E
15 A project manager trying to communicate accurately to the team should use:
A the language of the team members
B the language of the project manager
C non-verbal methods
D written memos
E All of the above.
ans:A
16 The most common form of written project communication is
A Publications
B Bulletin boards
C Reports
我考网(www.Examda。com)D Letters and memos
E All of the above
ans:D
17 For communication to occur, there must be:
A Two or more people involved
B the transmittal of information
C a communication process
D All of the above
E B and C only
ans:D
18 When subordinates know pertinent information that is not known by the project manager, the result is:
A Blindspot
B Facade
C region of influence
D Communication power base
E None of the above
ans:A
19 A line manager possesses information which the project team needs, but withholds the information. The results in a(n):
A Blindspot
B Facade
C region of influence
D Communication power base
E None of the above
ans:E
20 Non-verbal communication includes:
A Body movement
B Gestures
来源:我考网网C Facial expressions
D The way we move our hands
E All of the above
ans:E
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