质量规划 Quality Planning | 1.事业环境因素 Enterprise environmental factors 2.组织过程资产 Organizational process assets 3.项目范围说明书Project scope statement 4.项目管理计划 Progece management plan | 1.成本效益分析 Cost-benefit analysis 2.基准对照 Benchmarking 3.试验设计 Design of experiments 5.质量成本(COQ) Cost of quality (COQ) 6.其他质量规划工具 Additional quality planning tools | 1.质量管理计划 Quality management plan 2.质量测量指标 Quality metrics 3.质量核对表 Quality checklists 4.过程改进计划 Process improvement plan 5.质量基准 Quality baseline 6.项目管理计划(更新) Project management plan(updates) |
实施质量保证Perform Quality Assurance | 1.质量管理计划 Quality management plan 2.质量测量指标 Quality metrics 3.过程改进计划 Process improvement plan 4.工作绩效信息 Work performance information 5.批准的变更申请 Approved change requests 6.质量控制衡量 Quality control measurnments 7.实施的变更请求 Implementde change requests 8.实施的纠正措施 Implementde corrective actions 9.实施的缺陷补救 Implementde defect repair 10.实施的预防措施 Implementde preventive actions | 1.质量规划工具与技术 Quality planning tools and techniques 2.质量审计 Quality audits 3.过程分析 Process analysis 4.质量控制工具与技术 Quality control tools and techniques | 1.请求的变更 Requested changes 2.推荐的纠正措施 Recommended corrective action 3.组织过程资产(更新) Organizational process assets(updates) 4.项目管理计划(更新) Project management plan(updates) |
实施质量监控 Perform Quality Control | 1.质量管理计划 Quality management plan 2.质量测量指标 Quality metrics 3.质量核对表 Quality checklists 4.组织过程资产 Organizational process assets 5.工作绩效信息 Work performance information 6.批准的变更请求 Approved change requests 7.可交付成果 Deliverables | 1.因果图 Cause and effect diagram 2.控制图 Control charts 3.流程图 Flowcharting 4.直方图 Histogram 5.帕雷托图 Pareto chart 6.趋势图 Run chart 7.散点图 Scatter diagram 8,统计抽样 Statistical sampling 9.检查 Inspection 10.缺陷补救审查 Defect repair review | 1.质量控制衡量 Quality control measurnments 2.确认的缺陷补救 Validated defect repair 3.质量基准(更新) Quality baseline(updates) 4.推荐的纠正措施 Recommended corrective action 5.推荐的预防措施 Recommended preventive action 6.请求的变更 Requested changes 7.推荐的缺陷补救 Recommended defect repair 8.组织过程资产 Organizational process assets 9.确认的可交付成果 Validated deliverables 10.项目管理计划(更新) Project management plan(updates) |