在提出索赔时，一定要注意索赔对象（发货人、承运人或保险公司）、理由（确实的、真实的）、内容（货物名称及数量）、损失金额及涉及的各种费用、有效期（合同规定或有关法律的规定）等。本课介绍受损货物的索赔。
　　例信：受损货物的索赔Claim for Damaged Goods
　　Dear Sirs。
　　Re：Claim on Tea Cups
　　We inform you that the captioned goods you shipped per S.S.“Yellow River”OD J une2nd arrived here yesterday.
　　On examination，we have found that many of the cups were seriously damaged though the cases themselves showed no trace of damage.Considering this damage was due to rough handling by the steamship company，we claimed on them for recovery of the loss，but an investigation made by the surveyor has revealed that the damage was a result of improper packin9.For further particulars，we refer you to the surveyor’s report enclosed.
　　In this case，we are compelled to claim a compensation from you for our losses amounting to USD 570.
　　We trust your prompt attention will be given to the claim and we are looking forward to your cooperation.
　　Best regards，
　　Tom Clinton
　　注释：
　　1.considerin9考虑到
　　Considering the long standing relationship.we are willing to allow you a 5%discount in price.考虑到双方的长期合作关系，我方同意给你5%的价格折扣。
　　Considering your sincerity in pushing the sales of our products，we will increase your　commission to 3.5%.考虑到你们推销我方产品的诚意，我们将把你的佣金提高到3.5%。
　　2.due t0由于，因为
　　Due to the weather，the sports meet is put off to next week.由于天气原因，运动会推迟到下周举行。
　　3.claim on向某人索赔
　　YOU can always claim on the insurance.反正出了事可按保险索赔。
　　4.a result of由于，因为
　　5.refer sb.to sth.将某人送交某事物，以谋求帮助，指点
　　As to our financial status，we refer you to the Bank of London.有关我方财务状况，请向伦敦银行查询。
　　6.claim a Compensate from somebody for somethin9因某事要求某人赔偿
　　例信译文：
　　敬启者：
　　事由：关差于茶杯
　　兹通知6月2号，由“黄海”号货轮装载的标题货物已于昨天抵达我处。
　　经检查，我们发现许多茶杯严重受损，尽管外箱并无任何迹象表明。我们认为是由船运公司的野蛮装卸造成的，故向其提出了索赔。后经检验机构证实，货物受损是由包装不良引起的。欲了解更多详情，请参照随附的检验报告。
　　这种情况下，我们只得要求你们赔偿我方损失，金额为570美元。
　　我们深信你方将及时予以受理并期待你方早日解决索赔。
　　商祺
　　汤姆?克林顿