III. complete the following dialogue according to the Chinese version.(10 points)

A: Excuse me? Could you change a room for me?
B: __________(发生了什么事了，先生)?
A: There's something wrong with the bathroom tap. It was making noise all night _____________(以至于我不能入睡).
B: I'm sorry to hear that. ___________(我马上叫人来修理).
A: Thank you. But I hope _____________(最好还是给我换个房间).
B: We don't have a spare room at present. I'll ____________(已有房间我就给你换).
A: OK. Be sure not to forget.
B: Certainly, sir.

IV. Answer the following questions.(10 points)

1. What is the aim of a hotel?
2. What are the famous specialities of Cantonese food and Beijing food respectively?
3. Please list four ways to find out the guest's name.
4. Why do hotels encourage guests' complaints?
5. Please name four traditional Chinese souvernirs.

V. Rewrite the sentences in a more courteous way.(5 points)

1. "What's the name?"
2. "I really don't know anything about the shops around here."
3. "I need you to join me this evening in the kara OK."
4. "Mr. Bellow isn't in at present."
5. "We don't have the dish you want."

VI. Special terms(20 points)

i. Translate the following into English(10 points)
1.家外之家 2.永久住址 3.会议厅 4.候房名单
5.报摊 6.主菜 7.游客 8.标准间
9.航空标志 10.对床

ii. Translate the following into Chinese(10 points)
1. complimentary 2. appointment 3. normal 4. feast
5. banquet 6. assorted 7. seafood 8. shark's fin
9. pigeon 10. prawn

VII. Translation.(20 points)

i. Translate the following sentences into English(10 points)
1.这个饭店有可能发展成为国际第一流的饭店。
2.如果一切顺利的话，我们可能提前完成任务。
3.对不起，劳您久等了，但我只能依次为客人服务。
4.餐厅经营是整个饭店系统中各个部分组成的综合性活动。
5.我想买点高级滋补品，因为人们说中药有神奇的效力。

ii. Translate the following into Chinese:(10 points)
For over 200 years, visitors to the United States have been trying to explain what makes Americans different from the people of other countries. Few have succeeded, because the United States is not like every other country in the world. It is a nation of nations.
But who were the earliest Americans? And how did the population come to be so mixed