商务礼仪

来源:商务英语    发布时间:2013-01-16    商务英语辅导视频    评论

  身为商务人士,您将不可避免地陪同客户出入各种餐饮、休闲场所。想要在举手投足间尽显您体面的职业形象吗?您自然不能不了解地道的英美餐饮礼仪,其中很重要的一点就是“如何给小费”!也许您对英美人士的Tipping manners有所耳闻,但你真的知道需要给多少、怎么给么?

  How Much Should I Tip Wait Staff?

  Business Etiquette - Business Lunch and Dinner Meetings

  Tipping wait staff is optional, but not tipping is usually perceived as being “cheap.” If you are with a client or other business professional where image is important, no matter how bad the service is, leaving a small tip is better than not tipping at all.

  Food and service tips are calculated on the pre-tax total of the bill. A standard tip for sit-down service is 15-20%.

  If service is so bad you would not offer a standard tip, consider speaking with the manager and explain why. A business owner deserves to know how they can improve their business. Be sure to complain effectively using diplomacy; causing a scene during a business lunch will not leave a good impression with clients or co-workers.

  Before you skimp on the tip, ask yourself why?

  Wait staff (employees that take your order and serve your food at the table) are almost universally paid substantially less per hour than minimum wage and rely on tips for income.

  In some states, like Georgia, the wait-staff minimum wage is as low as $2.13 an hour (in other states, like, New York, it is now $7.00 per hour). Federal law does require that if the direct wage (hourly rate paid by the employer) plus the tips received is not at least equal to the federal minimum wage for each hour worked, the employer must make up the difference. While this may sound like wait staff are still guaranteed minimum wage no matter what their tips are they do not always get to keep their earnings and still end up making less.

  For example, wait staff may also have to pay fees such as “silverware” fees (a stipend for using wrapped silverware), uniform maintenance, and may even have to work extra hours opening or closing the store where they cannot earn tips but are not paid minimum wage.

  In addition to being paid less, wait staff may have to share their tips with bus staff (employees that clear tables), kitchen staff, or hosts (employees who greet you at the door) and other employees that are paid at least minimum wage.

  Wait staff pay taxes on tips, which arguably is not a taxable wage, but by definition is a voluntary gratuity, meaning money that is passed from one person to another without obligation.

 

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