Questions 1—12
　　·You will hear a business presentation．
　　·As you listen，for questions 1—12，complete the notes，using up to three words．
　　·You will hear the recording twice．
　　
　　PART TWO
　　Questions l3～22
　　·You will hear five different business telephone calls．
　　· For each extract there are two tasks． For Task One， choose the receiver’s information of each call from the list A～H． 
　　For Task Two，choose the caller’s purpose described from the list A～H．
　　·You will hear the recording twice．
　　TASK ONE--RECEIVERS，INFORMATION
　　·For questions 13—17，match the extracts with the receivers’ information，listed A—H．
　　·For each extract，choose the information stated．
　　·Write one letter(A—H)next to the number of the extract．
　　13__________
　　14__________
　　15__________
　　16__________
　　17__________
　　A Prince sports Group Custom Services
　　B Jerome All good
　　C Phoenix Printers
　　D Frederic
　　E Jennifer Austin
　　F Ahmed Azia
　　G Caroline
　　H First Direct
　　TASK TWO--CALLERS，S PURPOSES
　　·For questions 18—22，match the extracts with the callers’ purposes，listed A—H．。For each extract，choose the caller’s purpose stated．
　　·Write one letter(A—H)next to the number of the extract．
　　18__________
　　19__________
　　20__________
　　21__________
　　22__________ 　　A want a catalog of prices
　　B purchase some products
　　C open an account
　　D invest to a programme
　　E need more bags
　　F deposit a sum of money into a bank
　　G speak to Leo Dayton
　　H solve a problem with an order