PART TWO
　　Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.
　　Question 1
　　You have recently attended the following one-day courses:
　　Developing Your Potential
　　Trends in Electronic Commerce
　　Managing People
　　Reducing Costs
　　Your company's Training Manager has asked you to write a short report about the training.
　　Write the report for the Training Manager:
　　describing the two courses which you found most useful
　　explaining how you benefited from them
　　outlining the specific training courses you would like to attend next year
　　giving reasons why these courses would be useful to you.
　　Question 2
　　Your manager has-asked you to contact a local business school, inviting their
　　students to apply for a three-month work placement in your company.
　　Write a letter to the Principal of the business school:
　　introducing your company and the idea of the placement
　　describing what work the placement would involve
　　explaining what skills and qualities the successful applicant should have
　　saying how the placement would benefit the applicant.
　　Question 3
　　The Sales Director of your company wants to improve customer service and
　　believes that this Can be achieved by extending the opening hours of the Sales
　　Department. He has asked you to write a proposal concerning improvements in
　　customer service.
　　Write a proposal for the Sales Director:
　　summarising current problems concerning customer service
　　evaluating the Sales Director's suggestion
　　presenting one or two other measures which could be taken
　　giving reasons for your preferred course of action.
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